Privacy Policy

This privacy policy applies to the website It informs about how we can use the information provided by the customers and we will protect their personal information. 

We, Kettle Story, are committed to safeguarding your privacy and letting you enjoy a safe shopping experience. This privacy policy does not apply to other websites which we link. 


  1. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
  2. By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website.
  3. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
  4. Shopping preferences and demographics



The type of information this website will or may collect includes: 

  • URL that you just came from (whether this URL is in our website or not), which URL you next go to (whether this URL is in our website or not)
  • Your computer browser information
  • IP address
  • Your name, username, password, email address, phone number, birthday, and any other information
    you choose to give.
  • Shopping preferences and demographics.
    If you choose to purchase the products from our website, we will collect additional information like –
  • Financial account information such as credit card number/debit card number, expiration date, and other payment information.
  • Billing address
  • Payment instrument details and tracking information from cheques and money orders.
    In addition, we collect data through the use of data collection devices such as cookies, web beacons, and other technologies. This is to help us analyze our web page flow, measure promotional effectiveness, and ensure the trust and safety of our customers.
    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Personal Information About You? 

We will not share or disclose your information to anyone except as described in this privacy policy. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

We use your personal information to provide the service you request. We use this information to help us identify and/or provide information, products, or services that may be of interest to you. This will also help us enhance our site’s usability and features like – our brands, products, events, or other promotional purposes. 

We may also disclose the information to certain trusted third parties for better site performance and experience. For instance, we may allow a third party to host the site, send promotional emails, etc. 

Additionally, we use this Order Information to: 

Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address, and other information which identifies you personally to any third party without your consent. However, we hold no responsibility or liability of any nature whatsoever for any action of a third party that may have directed you to our website.  


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

How do we protect your information? 

We use stringent measures to protect the information you have trusted us with. We follow standard technical practices to make sure the confidentiality, security and integrity of your personal information stay intact. 

Once your information is with us, we adhere to the law and strict guidelines to protect it from any unauthorised third-party access. 


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


The Site is not intended for individuals under the age of 13. 


Questions and Feedback at [email protected]